Terms & conditions
Terms and conditions
The terms for ordering on the Auria website, delivery, using the products, and accounts.
About Auria
- Auria is a Libyan brand of natural hair care products, made in Libya.
- Legal name: Musk for Natural Products.
- These terms apply to orders placed on this website and to accounts on the website.
Orders and prices
- Prices are in Libyan dinars as shown in the store, and may change.
- Payment is on delivery.
- Orders are confirmed automatically once placed; their delivery stages appear on the order tracking page, and in “My account” when signed in.
Delivery and payment
- Delivery is by Yamama to every city in Libya; the delivery fee depends on the area and is shown in the cart before you place the order.
- In Tripoli areas only: pay by bank card at the door with a fixed 6 LYD fee taken by Yamama, or choose women delivery for 5 LYD more on the delivery fee.
- Card payment and women delivery can't be combined in one order.
Using the products
- Use each product as described in the instructions on its product page.
- The ingredients are natural; even so, try a small amount first to make sure you are not sensitive to it.
- If you are pregnant or have a medical condition, please ask a doctor before use.
Accounts
- Your password is yours alone; please don't share it with anyone.
- You can delete your account at any time from “My account” → “Personal information” → “Delete my account”.
Data
- The details you enter on the site are used only to process orders and run accounts.
Contact
- For any question: Auria on WhatsApp 0923255128 (opens in a new tab).